

Messaging has become highly sophisticated - and increasingly demanding for both subscribers and providers.
Subscribers are confronted with an overwhelming flood of messages of various types, transmitted through diverse media, and received on a range of different devices.
Providers are expected to supply a diverse and integrated package of services, while maintaining profitability and competitive enduser pricing.

CTI²'s Unified Communications opens a window of opportunity for Service Providers and subscribers alike.
Unified Communications is the most comprehensive of CTI²'s messaging solutions, combining all media (text, voice, images and video), all types of communications (email, fax, voice, SMS, MMS and video), and all devices (mobile and fixed-line phones, PCs, PDAs and Interactive Television) into one unified service with one unified mailbox. Subscribers can access all their communications using the most convenient device available at any particular moment for any type of message, simplifying message handling and increasing efficiency.

- Increased air time and traffic
- Increased market share - attract new subscribers (e.g., high-value mobile-users and professionals)
- Competitive advantage - cutting edge services and technology
- Increase subscriber loyalty and satisfaction, through "sticky" and personalized services

- Single mailbox for all messages and calls
- Increase efficiency
- Access with any device: mobile, wire-line telephone, WAP, PDA, iTV and PC
- Increase availability and response time
- Message notification and message filtering
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