Telcos face increasing competition from feature-rich mobile and broadband providers, struggling for mind share and revenues in a tightening market. InTouch™ can help fixed-line operators recapture market share, and reinvigorate their service offerings by:

• Providing a comprehensive carrier-grade, scalable, open value added messaging package that integrates quickly with existing infrastructure.
  
  
• Offering enhanced value added voice and data services such as VoicemailPLUS™ (visual access to the mailbox and notifications), Unified Communications, 2-Way Fax and more.
  
  
• Increasing wire line usage, subscription fees and Average Revenue Per User (ARPU) through these services - for example, subscribers can be notified of new incoming voicemails at home to their office desktop or via SMS.
  
  
• Providing visual (Web, PDA) access to previously audio-only services such as, voicemail. Now subscribers can see their voicemail mailbox, and self-provision from their PC as well as their phone.
  
  
• Maintaining a Communications & Messaging portal for messaging and content through Web and phone.
  
  
• Seamlessly integrating with Voice Portal solutions - making a subscriber's messaging center part of his/her voice portal, resulting in greater portal "stickiness".
  
  
• Targeting high-value segments such as Enterprises and business customers with advanced and popular services.
  
  
• Allowing voice access to email - opens new revenue streams for telephony providers.
  
  
• Tailoring and rolling out value added services to specific market segments via CTI²'s multi-branding options and Service Creation Environment.