CTI Squared (CTI²) announced the InTouch messaging platform, enabling service providers to deploy multiple enhanced services in a modular fashion to targeted groups of customers using a single platform. The messaging platform meets the needs of service providers for flexible messaging offerings and provides a smooth upgrade path from legacy voicemail platforms to next generation IP-based platforms.

InTouch offers a modular design and open architecture, enabling service providers to shake off restrictions of legacy systems, reduce reliance on multiple application vendors, improve time-to-market and profitability by deploying services with proven business models, and lower the total cost of ownership.

“One of the major benefits of CTI²’s InTouch platform is that it represents a next-generation solution with IP capabilities, from which migration to unified communications and support for additional enhanced services can be offered incrementally and smoothly,” said Ronald Gruia, program leader for Enterprise Communications Solutions at Frost & Sullivan.

“One size does not fit all,” said Boaz Gruener, vice president of marketing and product management of CTI². “Our customers want services that will increase their ARPU (revenue per user) while decreasing their operations costs and investments. With InTouch, service providers are able to pick-and-choose the services that make sense to their business situation and user needs. The modularity of our product will lower their risk, and the variety of services will give them and their users an unmatched selection of features -- all available on one platform.”